Weekly Gems

Gem #22-10-2: Four Responsibilities of an Insurance Company

Fair Dealing

  • The Insurance Companies must always act in the client's Best Interest.
  • In ALL Insurance agreements there is language that prevents the company from acting in bad faith in transactions involving your Claim.
  • If for any reason that you feel that the Insurance company is in breach of this responsibility you are entitled to sue for damages!

Insurance Contract

  • Your Insurance Company must honor any/all responsibilities outlined in your policy.
  • Anytime a provision in your policy is found to be ambiguous it's interpreted by a court as being in your favor if there's a dispute.

General Duties

  • All insurance Companies have a legal duty to fully investigate your claim, not just the parts that support their position.
  • All insurance companies must provide you with all necessary information so you can protect your claim under the policy.
  • All insurance companies must respond to your communications and promptly pay your claim if it's found valid.

Duty to Defend

  • Depending on the nature of your agreement, your insurer may have a duty to indemnify or defend you under certain circumstances.
  • The duty to defend provides you with legal representation if you're sued.
  • The duty to indemnify pays for any legal judgments against you. Both are dictated by the terms of your policy.
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